FAQ

Local Pickup Info

We offer free local CALGARY pick up at Socality House, located at 831 17 Ave SW. They are open 8:30am - 5pm every day. Please wait for your email confirming your order is ready before dropping by. 

Where are you located?

We are located in Calgary, Canada.

Where is ROWE made?

We are proudly manufactured in Calgary, Canada. Our zippers are made in Quebec and are YKK. 

Does your fabric pill?

Pilling is inevitable with short fibre fabrics like our brushed fleece and terry as we do not treat with chemicals and we have chosen to stay away from polyester because of the environmental impact.

To keep pilling at a minimum, please wash in cold with like fabrics (nothing rough like denim and no velcro!) and hang to dry.

 

ZOMPER FAQ'S 

What is a Zomper?

A Zomper is a one piece garment (like a romper) with a zipper from ankle to ankle to make diaper changes quick and easy. The fabric is a bamboo cotton stretch fleece. It is super comfy and extremely soft. The zipper that runs ankle to ankle has a zipper “guard” to protect your child’s skin while they are wearing the Zomper. However, please always use extra caution when closing/opening the zipper to protect your child’s skin.

How do I get the Zomper on and off?

We find it easiest to pull the Zomper on the child through the neck. So, feet first and pull it up to the arms. You can pull the arms a bit to get a bit more stretch and put their arms into the sleeves. You can also pull the Zomper on through the zipper opening over the head. Check out or Instagram highlights for a walk through! 

To get the Zomper off, it’s pretty much the same process. Either pull the arms through the neck and pull it off downwards or if you’ve already got their legs out after a diaper change, simply pull it up over their heads.

Can my child sleep in the Zomper?

The Zomper is not suitable as sleepwear. Children should never sleep in hoods. 

How do I wash the Zompers?

We recommend closing the zipper first and then machine washing in cold water with like colours. Please do not put it in the dryer. It's better for the environment and for the clothes!